City Launches New Website

The launch of urbanail.gov will be on Friday, December 13, 2024, replacing the current website which is over 10 years old. According to Mayor Diane Wolfe Marlin, the new site is “designed to be accessible, timely, and responsive to community needs. It is easier to navigate and maintain, utilizing a standardized template and style guide.” Marlin noted that development of the new site was a two-year process that began with analyzing how the public used the current website, identifying what information and services people were searching for, where that information was found, and how it was communicated.

City staff in every department reviewed content and revised text so that it was clear and concise. The project was coordinated by Executive Coordinator Kathryn Brickman Levy and the city’s Information Technology manager, in conjunction with the website platform CivicPlus.

“The result is a new website that is ADA-compliant and mobile-friendly. It integrates with other online tools and provides better access to forms and applications for permits, licenses and online payments. Replacing our outdated website has been a goal since I took office. Like many other things, it was delayed by COVID. I’m very happy that we now are ready to launch,” Mayor Marlin said.