Get Help with Utilities
Submitted by BridgetB on October 14, 2020 - 5:41pm
CUB TO CONSUMERS STRUGGLING WITH THEIR BILLS: CONTACT YOUR UTILITY
The Citizens Utility Board (CUB) on Wednesday urged Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them.
“Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and to set up a plan to prevent disconnection,” CUB Executive Director David Kolata said. “These protections are available for a limited time, and only for customers who call their utility and say they are experiencing financial hardship because of the pandemic.”